Language Access Plan

In July 2017, the New York City Council passed Local Law 30, which mandated language access to be provided by all city agencies. One of the law's key requirements mandates each city agency to designate a language access coordinator and to develop and implement a language access implementation plan to ensure meaningful language access to their services.

Please click here to access and download the QDA Language Access Plan.

Please click here to access and download the QDA Language Access Implementation Plan.

Language Access Coordinator:

Tyear K. Middleton, Esq.

Chief Diversity/EEO Officer

80-02 Kew Gardens Rd.

Kew Gardens, NY 11415

718-286-6000

LAC@queensda.org

Complaints

Individuals who are denied adequate language access services by the Queens County District Attorney's Office may file a complaint with the Language Access Coordinator below. You can also file a complaint via email, postal mail, phone, or in-person. 24 hours per day, 7 days per week.

Language Access Complaint Form
Webform

New York State’s language access policy requires certain public-facing agencies to offer interpretation services in any language and to translate important documents into at least the top twelve most common non-English languages in the state. If you have had trouble with our agency’s language access services, you may complete and submit this complaint form using the contact information provided above. All personal information in your complaint will be kept confidential.

Form

Complainant Name(Required)
Please note, if you do not provide any contact information, we will not be able to inform you of the steps we are taking to respond to your complaint.
Is someone else helping you file this complaint?
Please include any contact information including First and Last Name for the assistant of the complainant. Ignore if checked "No
What was the problem? Check all the boxes that apply and explain below.
Where
If selected "In person" please provide the location.
Be specific and provide as much detail as possible. If it happened more than once, include each date/time and describe each incident. List any services and documents you were trying to access. Include names, addresses, and phone numbers of people involved, if known.
Please be specific.